In February 2017 I purchased two pair of shoes at the Shoe Department in Harrisburg Illinois. Everyone was nice and helpful. Six months later, after regular use, the soles of one pair of dress shoes are completely coming loose from the shoe. I came in to ask if there was anything they could do to help me. Again, the clerk was friendly, but told me there was nothing that they could do. She called her manager and her manager told her the same thing. It's disappointing that they didn't even offer a prorate or a coupon or anything. I'm not upset. I know that things wear out over time. But I've never had nice dress shoes fall apart in six months before. I am willing to change/update this review if someone from the store will.contact me and offer to help somehow.
Very friendly
Good selection of men, women, and kids shoes. Nice customer service, and affordable prices for quality brands.
Shoe Dept is a US Shoe Store based in Harrisburg, Illinois. Shoe Dept is located at 712, Rollie Moore Dr, Harrisburg, IL 62946, USA.
Please contact with Shoe Dept using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Shoe Dept opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.